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United Kingdom-Stockton-on-Tees: Contact management software package - EU tenders
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United Kingdom-Stockton-on-Tees: Contact management software package

Overview
  • Canceled
    08/03/2019
  • Today
    18/10/2025
Status
Canceled
Type of contract
Services
Subject for Renewal
No
Buyer
Thirteen Housing Group Ltd
Place of performance
NUTS code: UKC North East (England)
Location of buyer
NUTS code: UKC North East (England)
Business sector (Main CPV)
48333000 Contact management software package
Total estimated contract value (excluding VAT)
Not available
Total final contract value (excluding VAT)
The procedure is closed
Procedure details
Tender reference number
DN373547
Description

Thirteen are required to procure a PCI DSS compliant solution that will ensure we are legal and safe in the event an external auditor carries out an audit on the estate, the envisaged solution will also allow the contact centre’s systems to absorb the impact of the failure of one or more components or a significant disturbance in its environments and to continue to provide an acceptable level of service to customers.

Submission Method
Not available
Tenders may be submitted
Not applicable
Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
Not available
Conditions for opening tenders (date)
Not available
Place of performance
UKC North East (England)
CPV code

48333000 - Contact management software package

Award method
The most economic tender
Estimated value
Not available
Final contracted value
The procedure is closed
Award of contract
The procedure is closed
Documents
Prior information
Contract
Award
Footnote - legal notice

This content published on this page is meant purely as an additional service and has no legal effect. The Union's institutions do not assume any liability for its contents. The official versions of the relevant tendering notices are those published in the Supplement of Official Journal of the European Union and available in TED. Those official texts are directly accessible through the links embedded in this page. For more information please see Public Procurement Explainability and Liability notice.