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Managed Support Partner to provide professional support services for the Department of Agriculture Food and the Marine’s Laboratory Information Management System (LIMS) - EU tenders
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Managed Support Partner to provide professional support services for the Department of Agriculture Food and the Marine’s Laboratory Information Management System (LIMS)

Overview
  • Published
    21/10/2025
  • Today
    18/11/2025
  • Deadline
    21/11/2025
  • Opening of tenders
    21/11/2025
Status
Published
Type of contract
Services
Subject for Renewal
No
Buyer
Department of Agriculture Food and the Marine
Place of performance
NUTS code: Multiple place of performance
Location of buyer
NUTS code: IE061 Dublin
Business sector (Main CPV)
72212517 IT software development services
Total estimated contract value (excluding VAT)
2,000,000.00 EUR
Total final contract value (excluding VAT)
Not available
Procedure details
Tender reference number
Not available
Description

To support the continued excellence and modernisation of this laboratory infrastructure, the Department invests in advanced technologies and professional services that enhance operational efficiency and scientific capability. A key component of this modernisation is the upgrading of its Laboratory Information Management System (LIMS), which underpins the digital management of laboratory workflows, data, reporting and sample lifecycle. In this context, this Request for Tender (RFT) is issued for the procurement of a Managed Support Partner to provide professional support services for the DAFM Laboratory Information Management System (LIMS). The services required include support for the current LIMS 1 (Nautilus) system and the new LIMS 2 (LabVantage) system, which is intended to replace our LIMS 1. The role will involve supporting the day-to-day running of LIMS 1 and 2 as third-line support, assisting in the rollout of LIMS 2 with the transition from LIMS 1, and further developing LIMS 2 modules and functionality ultimately transitioning into a third-line support role to provide expert-level assistance for complex issues escalated by the internal support teams. It is expected that there will be 1.5 equivalents for approximately 18 months before transitioning to the 3rd line support role.

Submission Method
Electronic via:
https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=6804209
Tenders may be submitted
Electronic submission: required
https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=6804209
Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
Not available
Conditions for opening tenders (date)
21/11/2025 17:30
Place of performance
IE Éire/Ireland
Any country
CPV code

72212517 - IT software development services

72000000 - IT services: consulting, software development, Internet and support

48517000 - IT software package

Award method
Not available
Estimated value
2,000,000.00 EUR
Final contracted value
Not available
Award of contract
Not available
Documents
Prior information
Contract
Award
Footnote - legal notice

This content published on this page is meant purely as an additional service and has no legal effect. The Union's institutions do not assume any liability for its contents. The official versions of the relevant tendering notices are those published in the Supplement of Official Journal of the European Union and available in TED. Those official texts are directly accessible through the links embedded in this page. For more information please see Public Procurement Explainability and Liability notice.