Fixed telephony services; Municipality of Land van Cuijk Text automatically translated in your browsing language Automatically translated

The agreement consists of providing a reliable, future-oriented cloud-based telephony service for the handling of fixed telephone traffic to and from the Client's locations and employees; the ICT Performance. This includes (a) central SIP trunk(s), number porting, handling of incoming and outgoing calls where the national fixed telephone traffic has been purchased within the pricing for the cloud telephony service. The starting point is that the employees will use Microsoft Teams as a user application for fixed telephony. This means that fixed telephone numbers are linked to the Teams application and that users will be able to use telephony functions from within Teams. Fixed telephony services must also provide additional functionality for the KCC and some other telephone inputs, in such a way that incoming and outgoing calls can be handled effectively. This Contact Center functionality must seamlessly connect to the other fixed and mobile telephony facilities of the municipality. The agreement is entered into for a period of at least 4 years and a maximum of 10 years. The effective date of the agreement is mid-May 2025, after which the implementation period starts immediately. By 1 September 2025, the full acceptance of the Fixed telephony services must have been successfully completed and the numbers must have been ported; then the initial term (4 years) of the agreement starts. Text automatically translated in your browsing language Automatically translated

64214200 - Telephone switchboard services

64211000 - Public-telephone services CVP code deduced from the text of the procedure AI-generated