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Published30/08/2024
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Deadline03/10/2024
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Awarded15/12/2024
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Today30/04/2025
Utilities
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User relations and mediation Text automatically translated in your browsing language Automatically translated
The contract covers user relations and mediation services on behalf of the Public Establishment of Bordeaux Euratlantique Development, involving the monitoring and management of the associated tools. Since 2021, a new communication, user relations and mediation strategy has been deployed by EPA Bordeaux Euratlantique. In order to continue the actions set up by EPA Bordeaux Euratlantique, it wishes to draw on the expertise of external service providers to: - Physical reception and mediation at the Maison du Projet and outside the walls - Management of remote user relations and interface with the EPA team - Operational project management allowing continuous mediation, monitoring of associated tools and restitution - Team management and overall project monitoring of the market Text automatically translated in your browsing language Automatically translated
https://www.marches-publics.gouv.fr/
https://www.marches-publics.gouv.fr/
Type: quality
Description: - Moyens humains et méthodologie envisagés dont la répartition des équipes entre les missions attendues avec un planning mensuel type (20 pts) - Compréhension et appropriation des missions et des enjeux de l'EPA (15 pts) - Propositions du candidat relatives à la fréquentation de la Maison du projet, à la médiation in situ et hors les murs et aux exigences relation usagers (25 pts)
Weight (percentage, exact): 60
Criterion:
Type: price
Description: Prix
Weight (percentage, exact): 40
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