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Published10/01/2025
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Today10/02/2025
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Deadline11/02/2025
Utilities
- indicates CPV codes deduced from the text of the procedure
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Software for operational and fault management in public transport Text automatically translated in your browsing language Automatically translated
As part of the digitalization of business processes at BSVG, software is required that ensures homogeneous, consistent, up-to-date and media-free passenger and employee information. The software to be delivered should fulfil two basic functions: 1. Fault reporting software (SMS): With the help of software adapted to the requirements of the company for recording and documenting events, the employees and the work processes of the company must be optimally supported. The required SMS must be set up as a central and holistic management system for recording and processing planned and unplanned events and must be designed and implemented for use in the BSVG control centre and the specialist departments. The entire business process of managing operational events must be mapped in this system. 2. Passenger Information Software (FIS): The customer's passengers should be informed promptly about events and changes in the planned operation. This applies to planned changes as well as unplanned events. Passenger information is based on VDV document 722 ‘Structured fault management’. When compiling passenger information, FIS has to support the user as much as possible and to enable consistent passenger information via a variety of information channels. Text automatically translated in your browsing language Automatically translated
https://www.subreport.de/E76384377
https://www.subreport.de/E76384377
48000000 - Software package and information systems
72000000 - IT services: consulting, software development, Internet and support CVP code deduced from the text of the procedure AI-generated
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