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Functional Application Management AFAS - EU tenders
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Functional Application Management AFAS Text automatically translated in your browsing language Automatically translated

Overview
  • Published
    28/08/2024
  • Deadline
    01/10/2024
  • Opening of tenders
    01/10/2024
  • Today
    24/04/2025
Status
Submission closed
Type of contract
Services
Subject for Renewal
No
Buyer
Gemeenschappelijke Gezondheidsdienst Zeeland
Place of performance
NUTS code: Multiple place of performance
Location of buyer
NUTS code: NL342 Overig Zeeland
Business sector (Main CPV)
72000000 IT services: consulting, software development, Internet and support
Total estimated contract value (excluding VAT)
1.00 EUR
Total final contract value (excluding VAT)
Not available
Procedure details
Tender reference number
VS246RH
Description

The contracting authority wishes to select one tenderer, who will act as a knowledge partner for the functional management of AFAS Online. The tenderer must provide the contracting authority with solicited and unsolicited advice on AFAS Online and the above-mentioned modules. The tenderer has a multidisciplinary team available with specialist knowledge of the various modules within AFAS Online with the corresponding knowledge and experience with the processes. The contracting authority is looking for a collaborating partner to carry out the functional management of AFAS as a service, providing support to the functional management department of the contracting authority. The tenderer has sufficient capacity (flexible employability) so that a consultant of the tenderer with specialist in-depth knowledge can also take up other related work for the client in order to prevent stagnation of the functional management of AFAS Online. Within the scope of the services requested, the following tasks will be carried out: • Providing professional and specialist knowledge and expertise about AFAS Online; • Providing 2nd line helpdesk support during office hours (from Monday to Friday from 8 a.m. to 5 p.m.) (indication: about 15 reports per month); • Three (3) sessions of four (4) hours per month of on-site consultancy; • Proactive advice on AFAS (e.g. through product demonstration); • Implementation and handling of changes (RFCs) (indication: 3 changes per month, on average 2 to a maximum of 4 hours per change); • Every year, the tenderer performs a quality check on the various modules by a professional expert. The tenderer shall draw up a report with recommendations, which shall be provided to the contracting authority and evaluated between the two parties. Text automatically translated in your browsing language Automatically translated

Submission Method
Electronic via:
https://www.tenderned.nl/aankondigingen/overzicht/346931
Tenders may be submitted
Electronic submission: required
https://www.tenderned.nl/aankondigingen/overzicht/346931
Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
Not available
Conditions for opening tenders (date)
01/10/2024 10:05
Place of performance
NL Nederland
Any country
CPV code

72000000 - IT services: consulting, software development, Internet and support

85000000 - Health and social work services CVP code deduced from the text of the procedure AI-generated

85100000 - Health services CVP code deduced from the text of the procedure AI-generated

Award method
K2 Plan van aanpak Kwaliteitsborging
Estimated value
1.00 EUR
Final contracted value
Not available
Award of contract
Not available
Documents
Prior information
Contract
Award
Footnote - legal notice

This content published on this page is meant purely as an additional service and has no legal effect. The Union's institutions do not assume any liability for its contents. The official versions of the relevant tendering notices are those published in the Supplement of Official Journal of the European Union and available in TED. Those official texts are directly accessible through the links embedded in this page. For more information please see Public Procurement Explainability and Liability notice.