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MRR_Infrastructures_Virtual voice assistant service for the management of Primary Care appointments in the Principality Health Service. Includes technical support. - EU tenders
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MRR_Infrastructures_Virtual voice assistant service for the management of Primary Care appointments in the Principality Health Service. Includes technical support.

Overview
  • Published
    21/11/2024
  • Deadline
    10/12/2024
  • Opening of tenders
    11/12/2024
  • Today
    17/05/2026
Status
Submission closed
Type of contract
Services
Subject for Renewal
No
Buyer
Servicio de Salud - Servicios Centrales
Place of performance
NUTS code: Multiple place of performance
Location of buyer
NUTS code: ES120 Asturias
Business sector (Main CPV)
72000000 IT services: consulting, software development, Internet and support
Total estimated contract value (excluding VAT)
5,750,529.66 EUR
Total final contract value (excluding VAT)
Not available
Procedure details
Tender reference number
2024000685
Description

MRR_Infrastructures_Virtual voice assistant service for the management of Primary Care appointments in the Principality Health Service. Includes technical support.

Submission Method
Not available
Tenders may be submitted
Electronic submission: required
Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
Not available
Conditions for opening tenders (date)
11/12/2024 10:00
Place of performance
ES España
ES120 Asturias
CPV code

72000000 - IT services: consulting, software development, Internet and support

Award method
Criterion:
Type: quality
Description: Almacenaje y disponibilidad de las conversaciones durante el tiempo de ejecución del contrato.
Weight (percentage, exact): 2
Criterion:
Type: quality
Description: Autenticación del usuario por biometría de voz.
Weight (percentage, exact): 2
Criterion:
Type: price
Description: Precio.
Weight (percentage, exact): 75
Criterion:
Type: quality
Description: Soporte en todos los idiomas oficiales de la Unión Europea.
Weight (percentage, exact): 1
Criterion:
Type: quality
Description: Calidad de la solución técnica propuesta.
Weight (percentage, exact): 20
Estimated value
5,750,529.66 EUR
Final contracted value
Not available
Award of contract
Not available
Documents
Prior information
Contract
Award
Footnote - legal notice

This content published on this page is meant purely as an additional service and has no legal effect. The Union's institutions do not assume any liability for its contents. The official versions of the relevant tendering notices are those published in the Supplement of Official Journal of the European Union and available in TED. Those official texts are directly accessible through the links embedded in this page. For more information please see Public Procurement Explainability and Liability notice.