Publications Office of the EU
ACQUISITION OF A CONVERSATIONAL AGENT SOLUTION - EU tenders
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ACQUISITION OF A CONVERSATIONAL AGENT SOLUTION Text automatically translated in your browsing language Automatically translated

Overview
  • Published
    11/06/2025
  • Today
    17/07/2025
  • Deadline
    18/07/2025
Status
Published
Type of contract
Supplies
Subject for Renewal
Yes
Buyer
FRANCE TRAVAIL DSI
Place of performance
NUTS code: Multiple place of performance
Location of buyer
NUTS code: FR106 Seine-Saint-Denis
Business sector (Main CPV)
72212500 Communication and multimedia software development services
Total estimated contract value (excluding VAT)
12,000,000.00 EUR
Total final contract value (excluding VAT)
Not available
Procedure details
Tender reference number
SIPN2501
Description

The subject of the contract is the acquisition by France Travail of a software solution known as a conversational agent allowing one or more scripts of contextualised guided conversations to be conducted with actors outside the institution, providing them with answers while retaining data. The solution will be accessible to employees of France Travail and those of the Réseau Pour l'Emploi, in the Text automatically translated in your browsing language Automatically translated

Submission Method
Electronic via:
https://www.marches-publics.gouv.fr/entreprise
Tenders may be submitted
Electronic submission: required
https://www.marches-publics.gouv.fr/entreprise
Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
The procurement involves the establishment of a framework agreement
Conditions for opening tenders (date)
Not available
Place of performance
FR France
anyw
FR106 Seine-Saint-Denis
CPV code

72212500 - Communication and multimedia software development services

79000000 - Business services: law, marketing, consulting, recruitment, printing and security CVP code deduced from the text of the procedure AI-generated

79600000 - Recruitment services CVP code deduced from the text of the procedure AI-generated

Award method
Not available
Estimated value
12,000,000.00 EUR
Final contracted value
Not available
Award of contract
Not available
Documents
Prior information
Contract
Award
Footnote - legal notice

This content published on this page is meant purely as an additional service and has no legal effect. The Union's institutions do not assume any liability for its contents. The official versions of the relevant tendering notices are those published in the Supplement of Official Journal of the European Union and available in TED. Those official texts are directly accessible through the links embedded in this page. For more information please see Public Procurement Explainability and Liability notice.