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Accueil téléphonique (inbound) - EU tenders
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Procurement Detail Actions Portlet

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Procurement Detail Actions Portlet
OP Portal - Procurement - Details

This page contains content generated automatically to improve findability and accessibility

- indicates CPV codes deduced from the text of the procedure

Accueil téléphonique (inbound)

Overview
  • Published
    18/09/2024
  • Deadline
    16/10/2024
  • Awarded
    27/01/2025
  • Today
    16/07/2025
Status
Awarded
Type of contract
Services
Subject for Renewal
No
Buyer
Banque nationale de Belgique
Place of performance
NUTS code: Multiple place of performance
Location of buyer
NUTS code: BE100 Arr. de Bruxelles-Capitale/Arr. Brussel-Hoofdstad
Business sector (Main CPV)
79510000 Telephone-answering services
Total estimated contract value (excluding VAT)
480,000.00
Total final contract value (excluding VAT)
402,920.00 EUR
Procedure details
Tender reference number
NBB-2024-3244
Description

Accueil téléphonique (inbound)

Submission Method
Electronic via:
https://www.publicprocurement.be/supplier/enterprises/0/tendering-workspaces/publication-workspace-detail/8e8df5d4-18f0-4ebd-86fc-1beff7623a06/general
Tenders may be submitted
Electronic submission: required
https://www.publicprocurement.be/supplier/enterprises/0/tendering-workspaces/publication-workspace-detail/8e8df5d4-18f0-4ebd-86fc-1beff7623a06/general
Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
Not available
Conditions for opening tenders (date)
Not available
Place of performance
BE Belgique/België
Any country
CPV code

79510000 - Telephone-answering services

79512000 - Call centre CVP code deduced from the text of the procedure AI-generated

Award method
Criterion:
Type: price
Description: Prix
Weight (percentage, exact): 50
Criterion:
Type: quality
Description: Qualité
Weight (percentage, exact): 50
Estimated value
480,000.00
Final contracted value
402,920.00 EUR
Award of contract
Official name: N-Allo
Postal address:
Town: Gosselies
Postal code: 6041
Country:
Documents
Prior information
Contract
Award
Footnote - legal notice

This content published on this page is meant purely as an additional service and has no legal effect. The Union's institutions do not assume any liability for its contents. The official versions of the relevant tendering notices are those published in the Supplement of Official Journal of the European Union and available in TED. Those official texts are directly accessible through the links embedded in this page. For more information please see Public Procurement Explainability and Liability notice.