This contract is a framework standing agreement with a minimum amount and a maximum amount The services and supplies included in the scope of the contract are described below. • Minimum amount services: • Initialisation of the TMMA Market; • overall management of the TMMA market, for a period of 36 months; • Initialisation of the operational maintenance of the TDSx systems provided for within the scope of the contract; • Flat-rate operational maintenance (corrective, preventive, perfective, assistance) known as Type 1 Phase 1 maintenance (i.e. provision of a workaround solution) for TDSx systems (L1, L4, L14 and RERA) for a maximum of 36 months; • Flat-rate operational maintenance (corrective, preventive, perfective, assistance) known as Type 1 Phase 2 maintenance (i.e. provision of a definitive fix) for TDSx systems (L1, L4, L14) for 12 months; • Services of the maximum amount: • Services of the minimum amount; • overall management of the TMMA market, for a period of 36 months; • Initialisation of the operational maintenance of the TDSE system on line 11; • Flat-rate operational maintenance (corrective, preventive, perfective, assistance) known as Type 1 Phase 1 maintenance of TDSx systems (L1, L4, L14, RERA and L11) for a maximum period of 36 months; • Flat-rate or unit-based operational maintenance (corrective, preventive, perfective, assistance) known as Type 1 Phase 2 maintenance of TDSx systems (L1, L4, L14) for a maximum period of 60 months; • Flat-rate or unit-based operational maintenance (corrective, preventive, perfective, assistance) known as Type 1 Phase 2 maintenance of the TDSE L11 system for a maximum period of 36 months; • Operational maintenance in the work unit (corrective, preventive, perfective, assistance) known as Type 1 Phase 2 maintenance of the TDSE RERA system for a maximum period of 72 months; • Adaptive, scalable, heritage operational maintenance and related developments known as Type 2 maintenance for a maximum of 1400 man-days; • Hardware maintenance of the SOL components of TDSx Systems (L1, L4, L14, L11) for a maximum period of 72 months; • Hardware maintenance of the SOL components of the TDSE RER A system for a maximum period of 72 months; • Associated services (specific expertise, training, standby duty, detailed system analysis, system audit) for a maximum of 300 man-days; • Short-term on-call duty for a maximum of 12 periods of 7 days; • Long-term standby duty for a maximum of four periods of one month; • Reversibility (for all TDSx systems in the scope) Other applications to be maintained than those listed in the services of the minimum amount may be included in the scope of the contract within the limits of the volumes of days for additional maintenance services and type 2 maintenance services. The contract which is the subject of this consultation will be concluded for a period of seventy-two (72) months from the notification of the first Order of Delivery or Service (OLS).
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