Training in Service Management and Service Management Text automatically translated in your browsing language Automatically translated

THIS IS NOT A DECLARATION OF PROJECTION OR A REQUEST FOR OFFERING. The target of the planned acquisition is service management and service management training, including ITIL training, to be acquired by HUS-Yhtymä. In particular, information is requested on training related to the basics of IT service management and ITIL 4 Foundation training. Information can also be provided on other service management and service management trainings. Trainings related to the basics of IT service management are aimed at people who are not already familiar with service management. After the training, the participant will have an overview of ITIL's general frameworks and good practices, basics and concepts of IT service management. The ITIL 4 Foundation training is aimed at individuals who have already worked in IT service management and need a basic knowledge of ITIL. After the training, the participant will have an understanding of the basics of ITIL, such as the most important ITIL terms, service management perspectives and the value chain of services. This request for information does not constitute a contract notice, a prior information notice or a call for tenders and does not constitute a call for competition. Responding to a request for information or participating in a market dialogue is not a prerequisite for participating in any subsequent competitive tendering, and responding to a request for information does not affect the tenderer’s position in any competitive tendering procedure. Responding to a request for information is not binding on the parties involved. Respondents to a request for information shall not be compensated for responding to a request for information. Responses from journalists will be treated confidentially. Based on the responses to the information request, the tenderers may be offered the opportunity to present their solutions and to go through in more detail what matters should be taken into account in the tender. The contracting entity may use the answers in the planning of a future procurement. The information provided in this Notice, as well as any information provided during the market dialogue, is preliminary and indicative. HUS does not commit to the implementation of the procurement or a specific method of implementation, and suppliers interested in the procurement do not commit to participating in the tendering process. The information collected through the request for information can be used in the preparation of a possible competitive tendering and invitation to tender. All operators interested in procurement will be given the opportunity to participate in the market dialogue. The Contracting Entity requests to notify its interest in the procurement by 15 October 2024 at 12:00 noon. You can register by sending a message to kilpailutus.palvelut@hus.fi. In order to organise the dialogue, the operator must include the name and contact details of the contact person (email and telephone number) in the response. Please title the message: "Service management and service management trainings market dialogue". You can also include the answers to the questions in the request for information. Text automatically translated in your browsing language Automatically translated

80000000 - Education and training services

72000000 - IT services: consulting, software development, Internet and support CVP code deduced from the text of the procedure AI-generated