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Framework agreement with three economic operators, for the activities of courtesy telephone contact (so-called ‘courtesy call’) and telephone reminder (so-called ‘phone collection’) of GORI’s claims against its users - EU tenders
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Framework agreement with three economic operators, for the activities of courtesy telephone contact (so-called ‘courtesy call’) and telephone reminder (so-called ‘phone collection’) of GORI’s claims against its users

Overview
  • Published
    07/08/2026
  • Today
    12/09/2026
  • Deadline
    02/10/2026
  • Opening of tenders
    09/10/2026
Status
Published
Type of contract
Services
Subject for Renewal
No
Buyer
GORI S.p.A.
Place of performance
NUTS code: Multiple place of performance
Location of buyer
NUTS code: ITF33 Napoli
Business sector (Main CPV)
64211000 Public-telephone services
Total estimated contract value (excluding VAT)
2,040,000.00 EUR
Total final contract value (excluding VAT)
Not available
Procedure details
Tender reference number
Not available
Description

Framework agreement with three economic operators, for the activities of courtesy telephone contact (so-called ‘courtesy call’) and telephone reminder (so-called ‘phone collection’) of GORI’s claims against its users

Submission Method
Electronic via:
https://procurement-gruppoacea.app.jaggaer.com
Tenders may be submitted
Electronic submission: allowed
https://procurement-gruppoacea.app.jaggaer.com
Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
The procurement involves the establishment of a framework agreement
Conditions for opening tenders (date)
09/10/2026 10:00
Place of performance
ITF33 Napoli
IT Italia
CPV code

64211000 - Public-telephone services

79500000 - Office-support services

79512000 - Call centre

79510000 - Telephone-answering services

79000000 - Business services: law, marketing, consulting, recruitment, printing and security

Award method
Criterion:
Type: quality
Description: Si rimanda al disciplinare di gara
Weight (percentage, exact):
Estimated value
2,040,000.00 EUR
Final contracted value
Not available
Award of contract
Not available
Documents
Prior information
Contract
Award
Footnote - legal notice

This content published on this page is meant purely as an additional service and has no legal effect. The Union's institutions do not assume any liability for its contents. The official versions of the relevant tendering notices are those published in the Supplement of Official Journal of the European Union and available in TED. Those official texts are directly accessible through the links embedded in this page. For more information please see Public Procurement Explainability and Liability notice.