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Published05/07/2024
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Deadline19/08/2024
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Awarded03/10/2024
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Today07/10/2026
Utilities
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(24103) 602 Renewal of Nuxeo ECM Subscriptions and Support and Professional Services
Lot 1 (Product) Annual ECM Nuxeo Studio Standard Subscriptions - Software Nuxeo Studio (without Branch Management) - Nuxeo Marketplace - Maintenance - Gold SLA Support with associated response time (Standard Editor without access to the ZAS environment, remote only). Lot 2 (Support and specialist services) Fixed specialist support Provision of a team capable of intervening in accordance with the requirements of the OLA (Annex 8) and within the time limits set out in point 3.2.2 of the Specifications. Support is estimated at a maximum of 40 hours per year, i.e. a maximum of 200 hours in 5 years. These interventions mainly concern the removal of production blockades. These include, in particular, the implementation of major product updates in the ZAS environment and the update of the technical components and the packaging of new versions of Nuxeo.
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