Publications Office of the EU
Tender for the provision of 24-hour call center management and operation services of the Municipality of Nicosia - EU tenders
DisplayCustomHeader
MyPortal
Language Selector
English
BasketSummary
Procurement Detail Actions Portlet

Utilities

Procurement Detail Actions Portlet
OP Portal - Procurement - Details

This page contains content generated automatically to improve findability and accessibility

- indicates CPV codes deduced from the text of the procedure

- indicates text translated automatically in your browsing language

Tender for the provision of 24-hour call center management and operation services of the Municipality of Nicosia

Overview
  • Awarded
    28/06/2024
  • Today
    11/08/2026
Status
Awarded
Type of contract
Services
Subject for Renewal
No
Buyer
Δήμος Λευκωσίας
Place of performance
NUTS code: Multiple place of performance
Location of buyer
NUTS code: Not available
Business sector (Main CPV)
64214200 Telephone switchboard services
Total estimated contract value (excluding VAT)
Not available
Total final contract value (excluding VAT)
44,900.00 EUR
Procedure details
Tender reference number
76/2024
Description

The Nicosia Municipality wishes to serve and inform the citizens and visitors of the Nicosia Municipality through a 24-hour call center, which will contribute significantly to the achievement of these goals. This will come about by ensuring the services of a modern fully equipped contact management center that will ensure that citizens will now have clear contact points from where to receive service that exceeds their expectations.

Submission Method
Not available
Tenders may be submitted
Not available
Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
Not available
Conditions for opening tenders (date)
Not available
Place of performance
CY000 Κύπρος
CY Κύπρος (Kýpros)
CPV code

64214200 - Telephone switchboard services

72000000 - IT services: consulting, software development, Internet and support

79000000 - Business services: law, marketing, consulting, recruitment, printing and security

79300000 - Market and economic research; polling and statistics

79340000 - Advertising and marketing services

79342000 - Marketing services

Award method
Criterion:
Type: price
Description: Η πλέον συμφέρουσα από οικονομική άποψη προσφορά βάσει βέλτιστης σχέσης τιμής
Weight (percentage, exact):
Estimated value
Not available
Final contracted value
44,900.00 EUR
Award of contract
Official name: Infocredit Group Ltd
Postal address:
Town: Nicosia
Postal code: 2006
Country:
Documents
Prior information
Contract
Award
Footnote - legal notice

This content published on this page is meant purely as an additional service and has no legal effect. The Union's institutions do not assume any liability for its contents. The official versions of the relevant tendering notices are those published in the Supplement of Official Journal of the European Union and available in TED. Those official texts are directly accessible through the links embedded in this page. For more information please see Public Procurement Explainability and Liability notice.