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Framework Agreement for the selection of an intermediary between the Municipality of Burgas and the mobile operators in Bulgaria for ensuring the connectivity of payments through short text messages for parking - EU tenders
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Framework Agreement for the selection of an intermediary between the Municipality of Burgas and the mobile operators in Bulgaria for ensuring the connectivity of payments through short text messages for parking

Overview
  • Published
    29/04/2025
  • Today
    11/08/2026
Status
Canceled
Type of contract
Services
Subject for Renewal
No
Buyer
ОБЩИНА БУРГАС
Place of performance
NUTS code: Multiple place of performance
Location of buyer
NUTS code: BG341 Бургас
Business sector (Main CPV)
98351110 Parking enforcement services
Total estimated contract value (excluding VAT)
1,500,000.00 BGN
Total final contract value (excluding VAT)
The procedure is closed
Procedure details
Tender reference number
487285
Description

The subject-matter of the contract was the conclusion of a framework agreement with one contractor for the ‘choice of an intermediary between the Municipality of Burgas and the mobile operators in Bulgaria to ensure the connectivity of payments by means of short text messages for parking’. For the proper functioning of the system, standard voice services implemented under the SIP protocol should be provided. The system accepts SIP protocol incoming calls from only one predefined IP address. The fixed IP address must be defined in advance, and it must not be changed to another fixed address without prior written notification made no later than 14 days from the date of its entry into force and confirmation by the Contracting Authority. The number of simultaneous SIP calls must be at least 4. If necessary, and upon written request by the Contracting Authority, these channels must be capable of being increased. It must be ensured that the connection systems will work normally within the working hours of the Assignor at the start and end time specified by him and all calls will be routed to the respective server serving the Call Center. In case of technical failure, a written notification of all missed incoming burns (with the relevant phone numbers, date and time of receipt) should be sent. If this is not possible (for technical reasons), written information should be submitted containing the time for which the service was unavailable and a full description of the reason for this. As the connection is via SIP protocol, the servers serving it can be located anywhere in Bulgaria, but it should be ensured that the conversations will be conducted smoothly, without delays, echoes, etc. If the connection is lost for more than 5 minutes, include an official message with the text "Due to a technical problem, number 1356 is currently unavailable, please dial 056861356 for connection". During the execution of the order, exact compliance with the set and approved technical parameters is mandatory.

Submission Method
Electronic via:
https://app.eop.bg/today/487285
Tenders may be submitted
Electronic submission: required
https://app.eop.bg/today/487285
Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
The procurement involves the establishment of a framework agreement
Conditions for opening tenders (date)
28/05/2025 14:00
Place of performance
BG341 Бургас
BG България (Bulgaria)
CPV code

98351110 - Parking enforcement services

64000000 - Postal and telecommunications services

64200000 - Telecommunications services

Award method
Показател – „Предлагана цена” (ОЦ)
Estimated value
1,500,000.00 BGN
Final contracted value
The procedure is closed
Award of contract
The procedure is closed
Documents
Prior information
Contract
Award
Footnote - legal notice

This content published on this page is meant purely as an additional service and has no legal effect. The Union's institutions do not assume any liability for its contents. The official versions of the relevant tendering notices are those published in the Supplement of Official Journal of the European Union and available in TED. Those official texts are directly accessible through the links embedded in this page. For more information please see Public Procurement Explainability and Liability notice.