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Spain-Madrid: Telephone-answering services - EU tenders
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Spain-Madrid: Telephone-answering services

Overview
  • Published
    01/06/2016
  • Deadline
    05/07/2016
  • Awarded
    03/08/2016
  • Opening of tenders
    06/09/2016
  • Today
    10/06/2026
Status
Awarded
Type of contract
Services
Subject for Renewal
No
Buyer
Ministerio de Educación, Cultura y Deporte — Secretaría de Estado de Educación, Formación Profesional y Universidades
Place of performance
NUTS code: Not available
Location of buyer
NUTS code: Not available
Business sector (Main CPV)
79510000 Telephone-answering services
Total estimated contract value (excluding VAT)
1,488,000.00 EUR
Total final contract value (excluding VAT)
398,872.35 EUR
Procedure details
Tender reference number
160011
Description

Telephone call for cases of ill-treatment and harassment in the educational establishments of the Spanish education system.

Submission Method
Tenders or requests to participate must be submitted to:
Official name: Registro General del Ministerio de Educación, Cultura y Deporte
Postal address: c/ Los Madrazo, 15-17, planta baja
Town: Madrid
Postal code: 28071
Country: ESP
Tenders may be submitted
Submission for all lots
Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
The notice involves a public contract
Conditions for opening tenders (date)
06/09/2016 10:00
Place of performance
Not available
CPV code

79510000 - Telephone-answering services

79512000 - Call centre

79511000 - Telephone operator services

Award method
The most economic tender
Estimated value
1,488,000.00 EUR
Final contracted value
398,872.35 EUR
Award of contract
Official name: AlcaláBC Servicios y Procesos, S.A.
Postal address: c/ Pedro Heredia, 17
Town: Madrid
Postal code: 28028
Country:
Documents
Prior information
Contract
Award
Footnote - legal notice

This content published on this page is meant purely as an additional service and has no legal effect. The Union's institutions do not assume any liability for its contents. The official versions of the relevant tendering notices are those published in the Supplement of Official Journal of the European Union and available in TED. Those official texts are directly accessible through the links embedded in this page. For more information please see Public Procurement Explainability and Liability notice.