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Published07/11/2024
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Deadline09/12/2024
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Today10/12/2024
Utilities
- indicates CPV codes deduced from the text of the procedure
Procurement of a chatbot as a service
The main objective of the procurement is to replace/renew the current agreement that is about to expire, to ensure that we can continue to offer a good chatbot as a service, including manual chat and speechbot using one technology, as well as consultancy services to assist internal resources. Focus on innovation and further development of chatbots as a service is important, so that the Norwegian Public Roads Administration is connected to developments and can follow updates in the market. The objective and scope of the procurement is to find a tenderer who can provide: • Access to a platform with chatbot as a service, including manual chat and speechbot, and consultancy services to assist internal resources. Further details on what shall be included in the establishment phase are in the SSA-L contract annex 3. • Access to consultancy services on an hourly basis for consultancy, continual improvements and further development, which ensures that the Contracting Authority gets the most out of new and updated technology. • Option for the Contracting Authority to build and production chatbots, manual chat and speechbot for other areas in the department, such as IT support, HR, projects, etc. Further details on the procurement are in the requirement specifications in the SSA-L contract annex 1.
https://eu.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=416489&B=
https://eu.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=416489&B=
72000000 - IT services: consulting, software development, Internet and support
48100000 - Industry specific software package
48700000 - Software package utilities
72261000 - Software support services
72260000 - Software-related services
72266000 - Software consultancy services
72265000 - Software configuration services
72262000 - Software development services
72263000 - Software implementation services
48000000 - Software package and information systems
72268000 - Software supply services
79000000 - Business services: law, marketing, consulting, recruitment, printing and security CVP code deduced from the text of the procedure AI-generated
72253000 - Helpdesk and support services CVP code deduced from the text of the procedure AI-generated
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