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Technological consultation service for the Universitat Oberta de Catalunya - EU tenders
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Technological consultation service for the Universitat Oberta de Catalunya Text automatically translated in your browsing language Automatically translated

Overview
  • Published
    21/10/2025
  • Today
    16/11/2025
  • Deadline
    20/11/2025
Status
Published
Type of contract
Services
Subject for Renewal
No
Buyer
FUNDACIÓ UNIVERSITAT OBERTA DE CATALUNYA
Place of performance
NUTS code: Multiple place of performance
Location of buyer
NUTS code: ES511 Barcelona
Business sector (Main CPV)
79342320 Customer-care services
Total estimated contract value (excluding VAT)
1,666,542.61 EUR
Total final contract value (excluding VAT)
Not available
Procedure details
Tender reference number
HSE00015/2025
Description

External service for the care of technological consultations and consultations related to the evaluation. This Service must allow to respond to incidents, doubts and assistance that by the entire user community (students, teachers and the general public) may be required so that the virtual and online system that configures its educational model is effective and effective and through close, empathic and resolving attention in issues such as access to the Virtual Campus, the operation of password recovery, the configuration of the double authentication factor, the creation of new users, problems with the software of the classrooms or access to digital resources and other technological services, as well as an accompaniment and resolution of queries in the digital, continuous and final evaluation. (Registration to tests, delivery of activities, technical assistance during tests [access issues, technicians with tools, upload of documents] and guidance on review and allegation of notes). Text automatically translated in your browsing language Automatically translated

Submission Method
Electronic via:
https://contractaciopublica.cat/ca/perfils-contractant/detall/1079508?categoria=0
Tenders may be submitted
Electronic submission: required
https://contractaciopublica.cat/ca/perfils-contractant/detall/1079508?categoria=0
Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
Not available
Conditions for opening tenders (date)
Not available
Place of performance
ES España
ES511 Barcelona
CPV code

79342320 - Customer-care services

72000000 - IT services: consulting, software development, Internet and support CVP code deduced from the text of the procedure AI-generated

Award method
Not available
Estimated value
1,666,542.61 EUR
Final contracted value
Not available
Award of contract
Not available
Documents
Prior information
Contract
Award
Footnote - legal notice

This content published on this page is meant purely as an additional service and has no legal effect. The Union's institutions do not assume any liability for its contents. The official versions of the relevant tendering notices are those published in the Supplement of Official Journal of the European Union and available in TED. Those official texts are directly accessible through the links embedded in this page. For more information please see Public Procurement Explainability and Liability notice.