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City-wide CRM & case management - EU tenders
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Procurement Detail Actions Portlet

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Procurement Detail Actions Portlet
OP Portal - Procurement - Details

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City-wide CRM & case management Text automatically translated in your browsing language Automatically translated

Overview
  • Published
    28/02/2024
  • Deadline
    02/04/2024
  • Awarded
    19/11/2024
  • Today
    19/06/2025
Status
Awarded
Type of contract
Services
Subject for Renewal
No
Buyer
AG Digipolis Antwerpen
Place of performance
NUTS code: Multiple place of performance
Location of buyer
NUTS code: BE211 Arr. Antwerpen
Business sector (Main CPV)
72000000 IT services: consulting, software development, Internet and support
Total estimated contract value (excluding VAT)
50,000,000.00 EUR
Total final contract value (excluding VAT)
Not available
Procedure details
Tender reference number
DP_A_C00332
Description

The contract concerns the conclusion of a non-exclusive framework agreement with a single supplier for the development and maintenance of a city-wide integrated customer relationship and case management platform (hereinafter: CRM platformā€™). Text automatically translated in your browsing language Automatically translated

Submission Method
Electronic via:
https://www.publicprocurement.be/supplier/enterprises/0/tendering-workspaces/publication-workspace-detail/65633f8a-b8bb-4fad-9497-2d43b7516e3a/general
Tenders may be submitted
Electronic submission: required
https://www.publicprocurement.be/supplier/enterprises/0/tendering-workspaces/publication-workspace-detail/65633f8a-b8bb-4fad-9497-2d43b7516e3a/general
Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
The procurement involves the establishment of a framework agreement
Conditions for opening tenders (date)
Not available
Place of performance
BE Belgique/Belgiƫ
BE211 Arr. Antwerpen
CPV code

72000000 - IT services: consulting, software development, Internet and support

Award method
Criterion:
Type: quality
Description: zie opdrachtdocumenten
Weight (percentage, exact):
Estimated value
50,000,000.00 EUR
Final contracted value
Not available
Award of contract
Official name: Deloitte Consulting & Advisory
Postal address:
Town: Zaventem
Postal code: 1930
Country:
Documents
Prior information
Contract
Award
Footnote - legal notice

This content published on this page is meant purely as an additional service and has no legal effect. The Union's institutions do not assume any liability for its contents. The official versions of the relevant tendering notices are those published in the Supplement of Official Journal of the European Union and available in TED. Those official texts are directly accessible through the links embedded in this page. For more information please see Public Procurement Explainability and Liability notice.