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National telephone platform dedicated to adults in vulnerable situations, victims of abuse - EU tenders
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Procurement Detail Actions Portlet

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Procurement Detail Actions Portlet
OP Portal - Procurement - Details

This page contains content generated automatically to improve findability and accessibility

- indicates CPV codes deduced from the text of the procedure

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National telephone platform dedicated to adults in vulnerable situations, victims of abuse Text automatically translated in your browsing language Automatically translated

Overview
  • Published
    05/06/2025
  • Deadline
    03/07/2025
  • Today
    11/07/2025
Status
Submission closed
Type of contract
Services
Subject for Renewal
No
Buyer
Ministères sociaux, DFAS/DADD
Place of performance
NUTS code: anyw
Location of buyer
NUTS code: FR101 Paris
Business sector (Main CPV)
85323000 Community health services
Total estimated contract value (excluding VAT)
Not available
Total final contract value (excluding VAT)
Not available
Procedure details
Tender reference number
PRA014853
Description

National telephone platform dedicated to adults in vulnerable situations, victims of abuse Text automatically translated in your browsing language Automatically translated

Submission Method
Electronic via:
https://www.marchespublics.gouv.fr
Tenders may be submitted
Electronic submission: required
https://www.marchespublics.gouv.fr
Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
The procurement involves the establishment of a framework agreement
Conditions for opening tenders (date)
Not available
Place of performance
anyw
CPV code

85323000 - Community health services

33600000 - Pharmaceutical products CVP code deduced from the text of the procedure AI-generated

33690000 - Various medicinal products CVP code deduced from the text of the procedure AI-generated

33000000 - Medical equipments, pharmaceuticals and personal care products CVP code deduced from the text of the procedure AI-generated

Award method
Criterion:
Type: quality
Description: Valeur technique de la prestation (40%) : Sous-critère 1 : Qualité des processus mis en oeuvre pour assurer la gestion et le traitement des appels (20%) - Sous-critère 2 : Qualité des moyens techniques et fonctionnels mis en place (10%) - Sous-critère 3 : La démarche d'amélioration continue de la qualité (10%)
Weight (percentage, exact): 40
Criterion:
Type: quality
Description: Critère 2 : Composition et qualité de l'équipe
Weight (percentage, exact): 15
Criterion:
Type: price
Description: Montant total des prestations forfaitaires sur la base de la DPGF + montant total du DQE sur la base des prix renseignés au BPU
Weight (percentage, exact): 35
Criterion:
Type: quality
Description: performance sociale et environnementale (10%) : performance environnementale (5%) - performance sociale (5%)
Weight (percentage, exact): 10
Estimated value
Not available
Final contracted value
Not available
Award of contract
Not available
Documents
Prior information
Contract
Award
Footnote - legal notice

This content published on this page is meant purely as an additional service and has no legal effect. The Union's institutions do not assume any liability for its contents. The official versions of the relevant tendering notices are those published in the Supplement of Official Journal of the European Union and available in TED. Those official texts are directly accessible through the links embedded in this page. For more information please see Public Procurement Explainability and Liability notice.