Publications Office of the EU
Ireland-Dun Laoghaire: Customer Relation Management software development services - EU tenders
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Ireland-Dun Laoghaire: Customer Relation Management software development services

Overview
  • Published
    30/06/2020
  • Deadline
    10/08/2020
  • Opening of tenders
    10/08/2020
  • Today
    21/08/2026
Status
Submission closed
Type of contract
Services
Subject for Renewal
Yes
Buyer
Dun Laoghaire Rathdown County Council
Place of performance
NUTS code: IE Éire/Ireland
Location of buyer
NUTS code: IE061 Dublin
Business sector (Main CPV)
72212445 Customer Relation Management software development services
Total estimated contract value (excluding VAT)
1,500,000.00 EUR
Total final contract value (excluding VAT)
Not available
Procedure details
Tender reference number
DLR-2020-9
Description

Dun Laoghaire-Rathdown County Council is seeking to create a multiparty framework (cascade system) for the drawdown of development, advisory and support services for Microsoft Dynamics 365 and related Office 365 products.
It is envisaged that Dun Laoghaire-Rathdown County Council will require access to professional services for a range of Microsoft Dynamics 365 and related Office 365 products requirements including, but not limited to, the following:
— systems/business analysis
— solutions development
— systems maintenance
— Dynamics 365 support
— user adoption, knowledge transfer, change management and training,
— mobile solutions
— trusted advisor
— documentation
— build to share
— end of contract handover.

Submission Method
Tenders or requests to participate must be submitted to:
Official name: Dun Laoghaire Rathdown County Council
National registration number: N/A
Postal address: County Hall, Marine Road
Town: Dun Laoghaire
NUTS code: IE061
Country: IRL
Contact person: Mark Bagnell
Main address: https://www.dlrcoco.ie/
Electronic via:
http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=168797&B=ETENDERS_SIMPLE
Tenders may be submitted
Submission for all lots
Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
The procurement involves the establishment of a framework agreement
Framework agreement with several operators
Conditions for opening tenders (date)
10/08/2020 12:00
Place of performance
IE Éire/Ireland
CPV code

72212445 - Customer Relation Management software development services

72000000 - IT services: consulting, software development, Internet and support

72610000 - Computer support services

72500000 - Computer-related services

48445000 - Customer Relation Management software package

48000000 - Software package and information systems

72600000 - Computer support and consultancy services

Award method
The most economic tender
Estimated value
1,500,000.00 EUR
Final contracted value
Not available
Award of contract
Not available
Documents
Prior information
Contract
Award
Footnote - legal notice

This content published on this page is meant purely as an additional service and has no legal effect. The Union's institutions do not assume any liability for its contents. The official versions of the relevant tendering notices are those published in the Supplement of Official Journal of the European Union and available in TED. Those official texts are directly accessible through the links embedded in this page. For more information please see Public Procurement Explainability and Liability notice.