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Open tender contest for a maintenance contract for Qualiware software. - EU tenders
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- indicates CPV codes deduced from the text of the procedure

Open tender contest for a maintenance contract for Qualiware software.

Overview
  • Published
    04/02/2025
  • Deadline
    06/03/2025
  • Opening of tenders
    06/03/2025
  • Awarded
    02/04/2025
  • Today
    21/05/2026
Status
Awarded
Type of contract
Services
Subject for Renewal
Yes
Buyer
Direktoratet for forvaltning og økonomistyring (DFØ)
Place of performance
NUTS code: anyw-eea
Location of buyer
NUTS code: NO081 Oslo
Business sector (Main CPV)
72267100 Maintenance of information technology software
Total estimated contract value (excluding VAT)
2,500,000.00 NOK
Total final contract value (excluding VAT)
Not available
Procedure details
Tender reference number
24/1206
Description

DFØ procured the Qualiware software in 2012 that is used for making, maintaining, and making DFØ ́s process documentation available. All functionality in the software must be maintained, and DFØ therefore needs assistance on services connected to the maintenance of the Qualiware software. This includes, among other things, user support, error recovery, software updating, as well as adaptations to DFØ ́s systems. The maintenance service shall ensure that the software is always up-to-date and accessible to the users, as well as functioning as intended. Tenderers shall be responsible for the software being updated and correcting errors and vulnerabilities in the software. Tenderers must also assist DFØ with technical questions related to the use and development of the system and its content. In addition, this agreement shall ensure that DFØ has access to a user support and support apparatus that can handle registration, notification, follow-up and correction of errors in the system. The maintenance agreement shall apply to both the production environment and the test environment.

Submission Method
Electronic via:
https://eu.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=422796&B=
Tenders may be submitted
Electronic submission: allowed
https://eu.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=422796&B=
Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
Not available
Conditions for opening tenders (date)
06/03/2025 12:05
Place of performance
anyw-eea
CPV code

72267100 - Maintenance of information technology software

72000000 - IT services: consulting, software development, Internet and support

50000000 - Repair and maintenance services

Award method
Criterion: Price
Type: price
Description: Price - weighted 40 %
Weight (percentage, exact): 40
Criterion: Quality
Type: quality
Description: Quality - weighted 60%
Weight (percentage, exact): 60
Estimated value
2,500,000.00 NOK
Final contracted value
Not available
Award of contract
Official name: Arribatec EA & BPM AS
Postal address:
Town: Sandnes
Postal code: 4313
Country:
Documents
Prior information
Contract
Award
Footnote - legal notice

This content published on this page is meant purely as an additional service and has no legal effect. The Union's institutions do not assume any liability for its contents. The official versions of the relevant tendering notices are those published in the Supplement of Official Journal of the European Union and available in TED. Those official texts are directly accessible through the links embedded in this page. For more information please see Public Procurement Explainability and Liability notice.