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Ireland-Dublin: IT services: consulting, software development, Internet and support - EU tenders
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Procurement Detail Actions Portlet

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Procurement Detail Actions Portlet
OP Portal - Procurement - Details

This page contains content generated automatically to improve findability and accessibility

- indicates CPV codes deduced from the text of the procedure

Ireland-Dublin: IT services: consulting, software development, Internet and support

Overview
  • Awarded
    18/05/2023
  • Today
    07/08/2026
Status
Awarded
Type of contract
Services
Subject for Renewal
No
Buyer
Health Service Executive
Place of performance
NUTS code: IE Éire/Ireland
Location of buyer
NUTS code: IE Éire/Ireland
Business sector (Main CPV)
72000000 72000000
Total estimated contract value (excluding VAT)
Not available
Total final contract value (excluding VAT)
3,225,000.00 EUR
Procedure details
Tender reference number
Not available
Description

The HSE procured, under the provisions of Article 32.2.(c) of the EU Procurement Directive (2014), an electronic appointment scheduling service in 2020 to deliver the integrated processes across referral to appointment management to support public health services in the context of the Covid 19 pandemic.
The procured solution (Swiftqueue) is used to manage appointment booking, cancellations and rebooking across all Health Care settings and the ability for citizens and healthcare workers to self-refer on-line. The SwiftQueue appointment scheduling service is delivered as a fully managed service, including the supporting technologies and integration platforms required.
The HSE wishes to extend the current contract arrangement annually to allow for continuity of safe delivery of public health services for an interim period of up to 3 years pending completion of national approval processes and a new competitive tender process.

Submission Method
Not available
Tenders may be submitted
Not applicable
Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
Not available
Conditions for opening tenders (date)
Not available
Place of performance
IE Éire/Ireland
CPV code

72000000 - 72000000

48800000 - 48800000

48814000 - 48814000

48330000 - 48330000

79000000 - 79000000

Award method
Lowest price
Estimated value
Not available
Final contracted value
3,225,000.00 EUR
Award of contract
Official name: SWIFTQUEUE TECHNOLOGIES LIMITED
Postal address: Eolas Building, Maynooth, Co. Kildare, Ireland
Town: Maynooth
Postal code:
Country: IRL
Documents
Prior information
Contract
Award
Footnote - legal notice

This content published on this page is meant purely as an additional service and has no legal effect. The Union's institutions do not assume any liability for its contents. The official versions of the relevant tendering notices are those published in the Supplement of Official Journal of the European Union and available in TED. Those official texts are directly accessible through the links embedded in this page. For more information please see Public Procurement Explainability and Liability notice.