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United Kingdom-Norwich: IT services: consulting, software development, Internet and support - EU tenders
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United Kingdom-Norwich: IT services: consulting, software development, Internet and support

Overview
  • Awarded
    12/07/2018
  • Today
    19/09/2026
Status
Awarded
Type of contract
Services
Subject for Renewal
No
Buyer
University of East Anglia
Place of performance
NUTS code: UKH15 Norwich and East Norfolk
Location of buyer
NUTS code: UKH15 Norwich and East Norfolk
Business sector (Main CPV)
72000000 IT services: consulting, software development, Internet and support
Total estimated contract value (excluding VAT)
708,333.00
Total final contract value (excluding VAT)
672,003.00 GBP
Procedure details
Tender reference number
PURCON758
Description

The University is seeking a “software as a service” or externally hosted and managed solution for CRM and applications, to be built, tested and rolled out to “business as usual” by the Super Users. The Super Users will need to work collaboratively with University IT colleagues, to ensure data is fed accurately to and from multiple corporate systems. The University wishes to give a first class, personalised experience for all customers, whilst ensuring that employees are able to use an effective and efficient system. The intention is to expand the CRM system to other areas of the University. It is key that the University is able to implement a fully compliant and secure service.

Submission Method
Not available
Tenders may be submitted
Not applicable
Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
Not available
Conditions for opening tenders (date)
Not available
Place of performance
UKH15 Norwich and East Norfolk
CPV code

72000000 - IT services: consulting, software development, Internet and support

Award method
Lowest price
Estimated value
708,333.00
Final contracted value
672,003.00 GBP
Award of contract
Official name: TargetX
Postal address:
Town: 1001 E Hector Street
Postal code:
Country: USA
Documents
Prior information
Contract
Award
Footnote - legal notice

This content published on this page is meant purely as an additional service and has no legal effect. The Union's institutions do not assume any liability for its contents. The official versions of the relevant tendering notices are those published in the Supplement of Official Journal of the European Union and available in TED. Those official texts are directly accessible through the links embedded in this page. For more information please see Public Procurement Explainability and Liability notice.