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Published22/11/2024
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Today02/12/2024
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Deadline10/12/2024
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Opening of tenders10/12/2024
Utilities
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Technical support and assistance for the Register of Insurance Intermediaries system Text automatically translated in your browsing language Automatically translated
1. The subject of the contract is Assistance and Support, including the implementation of the work referred to in point. 4 SWZ. 2. The order received by the Contractor as part of the Assistance will be carried out in accordance with the current needs of the Ordering Party. The number of man-hours of assistance throughout the period referred to in § 3 sec. 2 of the Draft Agreement, constituting Annex 2 to the SWZ, will not exceed 1300 (in words: one thousand three hundred). 3. The Ordering Party is not obliged to use all man-hours within the limit referred to in paragraph. 3.1.2 SWZ, and the Contractor is not entitled to any compensation for non-exhaustion of the total amount of remuneration for Assistance indicated in § 6 sec. 1 point 2 of the draft contract (Annex 2 to the SWZ). 4. As part of the implementation of the Support, the Contractor undertakes in particular: 4.1. perform a zero inspection, under which the Contractor will make an inventory of the RPU System environment to the extent necessary for the provision of Support and Assistance, at the seat of the Ordering Party or remotely with the consent of the Ordering Party referred to in § 8 sec. 8 of the draft contract (Annex 2 to the SWZ); .4.2. draw up a zero review report containing the result of the review; 4.3. perform regular reviews of the RPU System environment together with reports containing the results of reviews; The Contractor shall present and discuss the results of the reviews to the Ordering Party in the form of a report at a meeting at the premises of the Ordering Party or during a remote meeting. The report will contain information about the state of RPU System environments covered by the service, including capacity, performance; 4.4. implement technical support and maintain the RPU System, including: 4.4.1. ensure continuous access to all functionalities of the RPU System, 4.4.2. ensure proper operation of all functionalities of the RPU System, 4.4.3. remove possible errors and security vulnerabilities in the RPU System, 4.4.4. provide advice and technical support to the Ordering Party, during Working Hours Text automatically translated in your browsing language Automatically translated
https://ezamowienia.gov.pl/
https://ezamowienia.gov.pl/
Type: price
Description: Cena
Weight (percentage, exact): 60
Criterion:
Type: quality
Description: Czas usunięcia błędu krytycznego
Weight (percentage, exact): 40
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