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Czech Republic-Prague: Customer-care services - EU tenders
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Czech Republic-Prague: Customer-care services

Overview
  • Published
    11/03/2017
  • Deadline
    13/04/2017
  • Opening of tenders
    13/04/2017
  • Awarded
    30/06/2017
  • Today
    02/10/2026
Status
Awarded
Type of contract
Services
Subject for Renewal
No
Buyer
České dráhy, a.s.
Place of performance
NUTS code: CZ01 Praha
Location of buyer
NUTS code: CZ01 Praha
Business sector (Main CPV)
79342320 Customer-care services
Total estimated contract value (excluding VAT)
90,000,000.00 CZK
Total final contract value (excluding VAT)
135,093,333.00 CZK
Procedure details
Tender reference number
58595/2016-O8
Description

Ensuring the supply and distribution of refreshments on selected trains of the contracting authority, maintaining the cleanliness of wagon interiors while the train is running and providing information and assistance services in selected railway stations. Standardising and ensuring high-quality services provided to the contracting authority’s customers in Class 1 and Class 2 wagons of selected high quality trains operated by the contracting authority as part of trainsets used for long-distance rail transport, thereby increasing the satisfaction and quantity of existing and potential passengers.

Submission Method
Tenders or requests to participate must be submitted to:
Official name: České dráhy, a.s.
National registration number: 70994226
Postal address: Nábřeží Ludvíka Svobody 1222/12
Town: Praha
NUTS code: CZ01
Postal code: 110 15
Country: CZE
Contact person: Mgr. Tereza Vincourová
Main address: http://www.cd.cz
Tenders may be submitted
Submission for all lots
Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
The procurement involves the establishment of a framework agreement
Conditions for opening tenders (date)
13/04/2017 10:00
Place of performance
CZ01 Praha
CPV code

79342320 - Customer-care services

34000000 - Transport equipment and auxiliary products to transportation

Award method
The most economic tender
Estimated value
90,000,000.00 CZK
Final contracted value
135,093,333.00 CZK
Award of contract
Official name: Tess promotion s.r.o.
Postal address: V tůních 1625/8
Town: Praha 2-Nové Město
Postal code: 120 00
Country: CZE
Documents
Prior information
Contract
Award
Footnote - legal notice

This content published on this page is meant purely as an additional service and has no legal effect. The Union's institutions do not assume any liability for its contents. The official versions of the relevant tendering notices are those published in the Supplement of Official Journal of the European Union and available in TED. Those official texts are directly accessible through the links embedded in this page. For more information please see Public Procurement Explainability and Liability notice.