Publications Office of the EU
Fulloutsourcing Informatik, Systemerneuerung und Support - EU tenders
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Fulloutsourcing Informatik, Systemerneuerung und Support

Overview
  • Published
    12/05/2025
  • Deadline
    02/06/2025
  • Today
    20/06/2025
Status
Submission closed
Type of contract
Services
Subject for Renewal
No
Buyer
IBK Institution Barbara Keller
Place of performance
NUTS code: Multiple place of performance
Location of buyer
NUTS code: CH040 Zürich
Business sector (Main CPV)
72000000 IT services: consulting, software development, Internet and support
Total estimated contract value (excluding VAT)
Not available
Total final contract value (excluding VAT)
Not available
Procedure details
Tender reference number
Not available
Description

Betrieb, Support und Wartung des gesamten Informatik Systems mit rund 32 Clients (26 Notebooks, 6 Thin-Clients), und 14 Druckern in einer sozialen Einrichtung des Kantons Zürich mit etwa 30 üblichen Applikationen (und Abteilungsanwendungen) gehostet in einem RZ. Integration des Zugangs zu branchenspezifischer SaaS-Software wie Limsophy und Bexio aber auch Abacus sowie M365 (nicht für Telefonie). Ersatz der Clients, Notebooks und Drucker im Mietmodell. Ein bestehender Grossdrucker muss integriert werden. Gesamtverantwortung für Betrieb und Support aller Komponenten. 1st-3rd-Level-System-Support und Support für Enduser, ohne Enduser-Support der Fachapplikationen. Ersatz und Support Netzwerkkomponenten (LAN, WLAN, Switch, Firewall). Lieferung, Installation und schlüsselfertige Inbetriebnahme aller Komponenten mit Datenübernahme aus dem aktuellen System. Anbindung aller Applikationen. Remote auch mit BYOD.

Submission Method
Not available
Tenders may be submitted
Electronic submission: eu.europa.publications.PublicProcurement.electronic.submission.not-allowed
tdf-non-av
Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
Not available
Conditions for opening tenders (date)
Not available
Place of performance
CH Schweiz/Suisse/Svizzera
CH040 Zürich
CPV code

72000000 - IT services: consulting, software development, Internet and support

Award method
Criterion:
Type: quality
Description: Zuschlagskriterien
Weight (percentage, exact):
Estimated value
Not available
Final contracted value
Not available
Award of contract
Not available
Documents
Prior information
Contract
Award
Footnote - legal notice

This content published on this page is meant purely as an additional service and has no legal effect. The Union's institutions do not assume any liability for its contents. The official versions of the relevant tendering notices are those published in the Supplement of Official Journal of the European Union and available in TED. Those official texts are directly accessible through the links embedded in this page. For more information please see Public Procurement Explainability and Liability notice.