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United Kingdom-Rhyl: Software package and information systems - EU tenders
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United Kingdom-Rhyl: Software package and information systems

Overview
  • Awarded
    23/12/2013
  • Today
    18/08/2026
Status
Awarded
Type of contract
Services
Subject for Renewal
No
Buyer
Denbighshire County Council
Place of performance
NUTS code: UKL13 Conwy and Denbighshire
Location of buyer
NUTS code: Not available
Business sector (Main CPV)
48000000 Software package and information systems
Total estimated contract value (excluding VAT)
422,255.00
Total final contract value (excluding VAT)
422,255.00 GBP
Procedure details
Tender reference number
SA/JE/231213
Description

The provision of a Housing Management and Contractor system comprising of:
Housing Management Modules,
Core/security/system admin Y,
Void Management Y,
Allocations, Waiting lists, NOMs, Mutual Exchange, Y,
Private sector housing Y,
Rent accounting and Arrears Y,
Direct debits/AUDDIS Y,
Contact Management /ASB Y,
Customer Dashboard Y,
User defined diary flags Optional,
CRM Optional,
Enhanced key info Optional,
Homelessness Y,
Transactional reporting Y,
Responsive repairs Y,
Servicing Y,
Asbestos register Y,
Mailmerge (document production) Y,
DLO system,
Works orders Y,
Job costing Y,
Timesheets Y,
Stores and purchasing Y,
DLO system, EDI Y,
Tenancy Based Modules,
Right to buy Y,
Home visits Y,
Debt management Y,
Resident involvement Y,
Service Charges Y,
Temporary Accommodation Optional,
Customer Satisfaction / surveys / profiling Optional,
Reporting Modules Y,
Channel Shift,
Software to enable tenants etc. to communicate with the Department Optional,
SMS texting Optional,
General/Other,
Housing CTI (telephony integration) Optional,
Neighbourhoods and communities (without GIS integration) Y Neighbourhoods and communities (including GIS integration) Optional,
Outlook integration Y (going Outlook during 2014),
Workflow Y,
Contractor portal Y,
Appointments Optional,
Planned Maintenance Optional,
Scenario Planner Optional,
EPC's Energy Ratings Optional,
Stock conditioning Optional,
WHQS Optional,
SMS Optional,
Repairs scheduling Optional,
POCL Optional.

Submission Method
Not available
Tenders may be submitted
Not applicable
Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
The procurement involves the establishment of a framework agreement
Conditions for opening tenders (date)
Not available
Place of performance
UKL13 Conwy and Denbighshire
CPV code

48000000 - Software package and information systems

Award method
Not specified
Estimated value
422,255.00
Final contracted value
422,255.00 GBP
Award of contract
Official name: Capita Business Services Ltd
Postal address: Capita Business Services Ltd, Manvers House
Town: Trowbridge
Postal code: BA14 8YX
Country: GBR
Documents
Prior information
Contract
Award
Footnote - legal notice

This content published on this page is meant purely as an additional service and has no legal effect. The Union's institutions do not assume any liability for its contents. The official versions of the relevant tendering notices are those published in the Supplement of Official Journal of the European Union and available in TED. Those official texts are directly accessible through the links embedded in this page. For more information please see Public Procurement Explainability and Liability notice.