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Call Center Performance for D-Trust (VergA) - EU tenders
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Call Center Performance for D-Trust (VergA)

Overview
  • Published
    12/08/2025
  • Deadline
    01/09/2025
  • Opening of tenders
    01/09/2025
  • Awarded
    30/09/2025
  • Today
    26/09/2026
Status
Awarded
Type of contract
Services
Subject for Renewal
Yes
Buyer
D-Trust GmbH
Place of performance
NUTS code: Multiple place of performance
Location of buyer
NUTS code: DE300 Berlin
Business sector (Main CPV)
79512000 Call centre
Total estimated contract value (excluding VAT)
Not available
Total final contract value (excluding VAT)
Not available
Procedure details
Tender reference number
ECA-2025-028
Description

The aim of this procurement measure is to support D-Trust's in-house Customer Service Center through an external provider.

Submission Method
Electronic via:
https://www.dtvp.de/Satellite/notice/CXP4YVW5GH9
Tenders may be submitted
Electronic submission: required
https://www.dtvp.de/Satellite/notice/CXP4YVW5GH9
Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
Not available
Conditions for opening tenders (date)
01/09/2025 10:01
Place of performance
DE Deutschland
DE300 Berlin
CPV code

79512000 - Call centre

Award method
Wertungspreis gemäß Preisblatt
Estimated value
Not available
Final contracted value
Not available
Award of contract
Official name: Interact Tele Service AG
Postal address:
Town: Neubrandenburg , Meckl
Postal code: 17033
Country:
Documents
Prior information
Contract
Award
Footnote - legal notice

This content published on this page is meant purely as an additional service and has no legal effect. The Union's institutions do not assume any liability for its contents. The official versions of the relevant tendering notices are those published in the Supplement of Official Journal of the European Union and available in TED. Those official texts are directly accessible through the links embedded in this page. For more information please see Public Procurement Explainability and Liability notice.