Publications Office of the EU
24/042 Multi-Supplier Framework for the Provision of IT Customer Services - EU tenders
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- indicates CPV codes deduced from the text of the procedure

24/042 Multi-Supplier Framework for the Provision of IT Customer Services

Overview
  • Published
    07/04/2025
  • Deadline
    06/05/2025
  • Today
    13/03/2026
Status
Submission closed
Type of contract
Services
Subject for Renewal
No
Buyer
Uisce Éireann
Place of performance
NUTS code: Multiple place of performance
Location of buyer
NUTS code: IE061 Dublin
Business sector (Main CPV)
72222300 Information technology services
Total estimated contract value (excluding VAT)
39,146,341.46
Total final contract value (excluding VAT)
Not available
Number of lots
4
Procedure details
Tender reference number
Not available
Description

The Contracting Entity is undertaking a competition for a framework for the following, divided into the following lots: Lot 1 Service Desk; Lot 2 Deskside Resources; Lot 3 Mobile Response and Logistics; Lot 4 Specialist Device Support. The framework is for [5] years with [3] annual extensions (5+1+1+1). Full details are contained in the attached procurement documents.

Submission Method
Electronic via:
https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=5342039
Tenders may be submitted
Electronic submission: required
https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=5342039
Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
The procurement involves the establishment of a framework agreement
Conditions for opening tenders (date)
Not available
Place of performance
IE Éire/Ireland
Any country
CPV code

72222300 - Information technology services

72253200 - Systems support services

72253100 - Helpdesk services

72611000 - Technical computer support services

72253000 - Helpdesk and support services

64120000 - Courier services

72246000 - Systems consultancy services

72220000 - Systems and technical consultancy services

72315000 - Data network management and support services

79000000 - Business services: law, marketing, consulting, recruitment, printing and security

Lots (4)
Documents
Prior information
Contract
Award
Footnote - legal notice

This content published on this page is meant purely as an additional service and has no legal effect. The Union's institutions do not assume any liability for its contents. The official versions of the relevant tendering notices are those published in the Supplement of Official Journal of the European Union and available in TED. Those official texts are directly accessible through the links embedded in this page. For more information please see Public Procurement Explainability and Liability notice.