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Request for Tenders for the provision of an Out of Hours Call Handling Provider - EU tenders
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- indicates CPV codes deduced from the text of the procedure

Request for Tenders for the provision of an Out of Hours Call Handling Provider

  • Published
    27/01/2025
  • Today
    06/02/2025
  • Deadline
    03/03/2025
  • Opening of tenders
    03/03/2025
Status
Published
Type of contract
Services
Subject for Renewal
No
Buyer
Co-operative Housing Ireland
Place of performance
NUTS code: Multiple place of performance
Location of buyer
NUTS code: IE061 Dublin
Business sector (Main CPV)
64200000 Telecommunications services
Total estimated contract value (excluding VAT)
120,000.00 EUR
Total final contract value (excluding VAT)
Not available
Tender reference number
CHI/0004/2025
Description

Request for Tenders for the provision of an Out of Hours Call Handling Provider

Submission Method
Electronic via:
https://www.etenders.gov.ie/
Tenders may be submitted
Electronic submission: required
https://www.etenders.gov.ie/
Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
Not available
Conditions for opening tenders (date)
03/03/2025 13:30
Place of performance
CPV code

64200000 - Telecommunications services

79500000 - Office-support services CVP code deduced from the text of the procedure AI-generated

79510000 - Telephone-answering services CVP code deduced from the text of the procedure AI-generated

79000000 - Business services: law, marketing, consulting, recruitment, printing and security CVP code deduced from the text of the procedure AI-generated

Award method
Criterion:
Type: quality
Description: Quality assessed at 20% of total tender assessment. Questions to include: - 1) Quality of Approach and Methodology for Service Delivery (50%) 2) Staff Resource and Training (20%)
Weight (percentage, exact): 70
Criterion:
Type: cost
Description: Cost assessed at 30% of total tender assessment.
Weight (percentage, exact): 30
Estimated value
120,000.00 EUR
Final contracted value
Not available
Award of contract
Not available
Prior information
Contract
Award
Footnote - legal notice

This content published on this page is meant purely as an additional service and has no legal effect. The Union's institutions do not assume any liability for its contents. The official versions of the relevant tendering notices are those published in the Supplement of Official Journal of the European Union and available in TED. Those official texts are directly accessible through the links embedded in this page. For more information please see Public Procurement Explainability and Liability notice.