Invitation to market dialogue: Tampere Hall Group's ticket sales service and system Text automatically translated in your browsing language Automatically translated

The object of the acquisition is ticket sales for Tampere Hall Group's own productions, co-productions and rental productions, related services and systems, online sales of tickets and services, and marketing support for the Group's events provided by the service provider. The aim of this service package is to: • A user-friendly and multi-channel ticketing service that serves different customer groups flexibly • A scalable system that serves the needs of its own venues, Tampere Hall and Tuulensuu Palace, events and events outside these event venues • The possibility to combine the purchase of several services/products (tickets, food, accommodation and other products) into a single online store purchase path and payment transaction • A comprehensive range of services including customer data, internal reporting (for many restaurant operators, sales data and table setting reporting) and marketing automation. • Segmented analysis and utilisation of customer data to support reporting and marketing • Integration capabilities for e.g. websites, marketing automation, cash register system and CRM The procurement is intended to be put out to tender using either the negotiated procedure in accordance with the Procurement Act (1397/2016) or the competitive dialogue procedure. The selection of the procurement procedure will be specified after the market dialogue. The client's working group and the supplier's representatives will be present at the discussion events. During the event, the supplier has the opportunity to present his or her company, his or her experience in producing the services that are the subject of the procurement, and to discuss the procurement with the client. The supplier is requested to prepare for the market dialogue in advance and prepare a 15-20 minute presentation of its own operations/solutions to be offered, as well as to explain how these solutions meet the objectives set out in Chapter 2 of the Project Description and the requirements of the object of procurement set out in Chapter 3. The following time windows are reserved for meetings: • Monday 19 May from 11:00 to 13:00 • Wednesday 21 May from 09:00 to 10:30 • Wednesday 21 May from 11:00 to 12:30 • Tuesday 27 May from 09:00 to 10:30 • Tuesday 27 May from 10:30 to 12:00 The final schedule will be specified according to the number of companies participating in the market dialogues. Registration for the market dialogue must be made by 14 May at 12 noon by e-mail to lauri.tiainen@tuomi.fi. When registering for the market dialogue, the supplier must attach Appendix 2 to this invitation, the reference form filled in with his/her own information (both tabs). This is not a prior information notice, a contract notice or a call for tenders. The actual contract notice will be published at a later date. Participation in market dialogue is not a prerequisite for participation in competitive tendering. The contracting entity does not undertake to carry out the procurement on the basis of a market dialogue, and the customer is not bound by the descriptions or specifications presented in the market dialogue. Text automatically translated in your browsing language Automatically translated

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