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HomeEvaluation study supporting the interim evaluation of the programme on interoperability solutions for European public administrations, businesses and citizens (ISA²)
Final report
Evaluation study supporting the interim evaluation of the programme on interoperability solutions for European public administrations, businesses and citizens (ISA²)
Final report
Publication metadata
In compliance with Article 13 of Decision (EU) 2015/2240 establishing the ISA2 programme, the interim evaluation assessed the relevance, effectiveness, efficiency, EU added value, coherence, utility and sustainability of ISA2. Based on primary data collected from 129 consulted stakeholders, extensive desk research, and expert assessments, the evaluation confirms that ISA² performs well in all the evaluation criteria. The objectives pursued by ISA² are still pertinent in relation to the evolving needs and problems in the field of interoperability of digital public services, and the results achieved so far are aligned with the objectives of the programme. As ISA² progresses and solutions are further developed, the expected results should be attained, given that the implementation of the programme is continuing as planned. There are substantial synergies and limited overlaps among ISA² actions. Moreover, particularly strong synergies exist with the Connecting Europe Facility. ISA² contributed to enhancing cross-border interoperability and users generally tend to be satisfied with the solutions provided. Overall, ISA² plays a crucial role in enhancing the interoperability landscape in the European Union. In light of these findings, the evaluation outlines some measures to improve the performance of ISA² and future editions of the programme.
- Published:
- Corporate author(s): CEPS , Directorate-General for Digital Services (European Commission)
- Personal author(s): Spagnoletti, Paolo ; Janssen, Marijn ; Renda, Andrea ; Gronlund, Ake
- Themes: Information technology and telecommunications , Services
- Subject: administrative cooperation , computer systems , cross-border cooperation , cross-border dimension , data processing , electronic government , EU programme , public administration , public service
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| ISSN | ISBN 978-92-76-02074-5 | DOI 10.2799/13397 | Catalogue number NO-01-19-341-EN-N |
- Released on EU Publications:
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