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Study on Consumers' decision-making in insurance services
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Study on Consumers' decision-making in insurance services
A behavioural economics perspective : executive summary
Publication metadata
The study sought to explore and understand consumers’ decision-making in the non-life insurance market when purchasing domestically and cross-border, to test remedies aimed at helping consumers make better decisions, and to collect complementary data on the supply side of the market.
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Published:
2017-10-02
Corporate author(s):
Consumers, Health, Agriculture and Food Executive Agency
(
European Commission
)
Themes:
Banks, insurance
,
Services
Subject:
consumer
,
consumer behaviour
,
consumer information
,
cross-border cooperation
,
data collection
,
decision-making
,
economic forecasting
,
goods and services
,
insurance
PDF
ISSN
ISBN
978-92-9200-750-8
DOI
10.2818/71970
Catalogue number
EB-01-17-060-EN-N
PDF
ISBN
978-92-9200-750-8
DOI
10.2818/71970
Catalogue number
EB-01-17-060-EN-N
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