Lost, delayed or damaged luggage? Transport operators and terminal and station managers have a legal obligation to inform you about your rights and where to complain....
Journey delayed or cancelled? Lost luggage? Denied boarding? Transport operators and terminal and station managers have a legal obligation to inform you about your rights and where to complain....
Since 1952, the Court of Justice of the European Union (CJEU) has ensured that EU law is complied with and that it is properly applied in the Member States. Over the course of time, it has delivered judgments that have strengthened European integration while conferring ever more extensive rights...
Denied boarding? Cancellation? Long delay? Lost baggage? Whenever you travel by plane your right to travel in safety and comfort is protected by the European Union. As a result, passengers enjoy more reliable and better quality air passenger services....