The ability and willingness of consumers to switch products and services is central to well-functioning markets. Relatively ‘low’ rates of switching in the retail financial services and products sector has long been of concern to policy makers and consumer organisations. Although there is no opt...
The study examines the state and the main difficulties of the implementation of Directive 2008/48/EC on credit agreements for consumers using the examples of fourteen Member States of the European Union. The analysis focuses on fully harmonised aspects of the Directive as well as on the provisio...
This paper is part of a series of five studies on mis-selling of financial products in the EU. Retail financial markets across the EU have been upset by large-scale mis-selling of financial products to consumers. As part of a series of five studies on this topic, this paper examines the problem ...
This study provides the European Commission with a comprehensive inventory of the types of interest rate restrictions that exist in the EU Member States (Part 1) and gives an assessment of the impact of these on both credit markets and people (Part 2). Part 1 offers an inventory of interest rate...
Since joining the EU in 2004, bank lending to the non-financial private sector in Slovakia has grown continuously. While corporate credit volumes stopped growing in the aftermath of the 2008/09 global financial crisis, household borrowing has continued to grow at double digit rates, mainly to fi...
