Case T-80/09 P: Judgment of the General Court of 12 July 2011 — Commission v Q (Appeal — Civil service — Officials — Cross-appeal — Psychological harassment — Article 12a of the Staff Regulations — Communication on the policy on psychological harassment at the Commission — Duty on the part of the administration to provide assistance — Article 24 of the Staff Regulations — Scope — Request for assistance — Provisional distancing measures — Duty to have regard for the welfare of officials — Liability — Claim for damages — Unlimited jurisdiction — Conditions for implementation — Staff report — Action for annulment — Interest in bringing proceedings)